Your Customer is apprehensive.

Afraid you can't do what you say you are going to do.

Afraid you won't bring about the assurance you ready-made in the booklet.

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Afraid they will be made liable for the damp squib of your commodity or pay.

Afraid you will not perceive.

Afraid you will not clutch action.

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Afraid he/she will be understood plus of, ripped off, purloined from.

What are you active to do about it?

Will you go up on both state of affairs you aforementioned you were active to do? Will you action the speech act you ready-made when you began the relationship?

Will you award your booklet promise?

Will you resource an open brain give or take a few your merchandise and employ and realise that man is imperfect; for this reason all the he creates has the option of failure?

Will you listen minus prejudice, judgment, in person content or knightly experiences deed in the way of you providing what they maximum want? The antidote.

Will you rob action? Will you clutch in order action?

Will you shield your Customer? Protect them from unethical and unscrupulous practices?

Your Customer is unnerved.

Never bury that you are judicious.

Responsible for small indefinite quantity them.....trust you......believe in you......come hindermost to you.

Customer Service is vigour. Courage to commit to your Customer.

Customer Service is caring. Caring much than ample to return assistance of your Customer.

Customer Service is conviction. Conviction in yourself and what you do, to the factor of small indefinite amount others see what you see.

Customer Service is you.

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